Add Gen AI to ServiceNow in minutes not weeks
Empower Your Business with a Simple, Self-Hosted AI and Vector Database for ServiceNow.
Built by Innovators
Our community has built incredible AI solutions in just hours. From automated ticket resolution to intelligent knowledge management, see what's possible with AI In A Box.
AI-Powered Ticket Resolution
Automated system that analyzes knowledge bases and provides instant AI-driven solutions for service desk tickets.
AI Virtual Receptionist
Intelligent virtual receptionist that handles customer inquiries with natural language processing.
Text-to-Checklist AI
Revolutionary solution that transforms any topic into ready-to-use checklists in seconds.
See All Community Solutions
Explore all 6 hackathon solutions with demos, source code, and implementation details.
Simple, transparent pricing
Choose the perfect plan for your ServiceNow environment. All plans include our core AI capabilities and dedicated support.
Starter
- Unlimited inferences
- Set up support
- Monthly check-ins
- Phone support
- Email support
- Integrations
Professional
- Unlimited inferences
- Set up support
- Monthly check-ins
- Phone support
- Email support
- Integrations
Enterprise
- Unlimited inferences
- Set up support
- Monthly check-ins
- Phone support
- Email support
- Integrations
All plans include a 30-day money-back guarantee and free migration assistance.
Questions about pricing? Schedule a call with our team
Trusted by ServiceNow teams worldwide
See how AI In A Box is transforming ServiceNow environments for teams just like yours
Chris Schuh
Senior ServiceNow Developer
"I was one of the beta testers for this and was grateful to be a part of it. Not only was Jace responsive and provided updates that were as easy as it gets to install, the original installation was also very smooth. After completing the installation, I was able to use this tool within 10 minutes later and did not have to code anything. It literally was importing the update set and then clicking a few things. From there, I successfully summarized an existing Incident and was amazed at what this tool can do!"
Kourtney B
ServiceNow Administrator
"AI in a Box is quick and easy to install. In under 15 minutes you can be fully set up, with flexibility of what connections you choose. Even for those new to AI offerings, it is straightforward to use and provides a great way to explore what AI can do for your organization."
Stephen Bingemer
ServiceNow Architect
"I've had a chance to preview Jace Benson's AI-in-a-Box solution for ServiceNow, and I have to say it's some really good stuff. I've experienced much better summarization outputs with AIiaB, it includes the ability to summarize across related records, and I control the underlying LLM that's being used so I can leverage my model that has been trained on my data without the data leaving environments I own and control. This offers HUGE value to the community and users!"
Martin Kohler
Lead ServiceNow Developer
"The installation process was very smooth and took less than 10 minutes. AI in a Box looks promising as an alternative to NowAssist for customers to use GenAI with their ServiceNow instances."
Join hundreds of ServiceNow teams already using AI In A Box
Schedule Your DemoFrequently Asked Questions
Get answers to common questions about AI In A Box
Does this support Workspaces?
Can we use OpenAI, Azure, or another service?
YES! You can point the AI In A Box Server to the appropriate OpenAI compliant endpoint.
Can we bring our own model?
YES! As long as you can set up a Large Language Model Server, you can use any Model.
Are the interactions logged?
Yes, every call to the Large Language Model is stored on the inferences table to later review.
Can we load documents and images into the AI?
Not yet. That requires a vector database and that is planned.
What's with the pricing?
Basic starts at $5k or 1.5% ACV, whichever is greater.
Pro starts at $20k or 5% ACV, whichever is greater.
Whiteglove starts at $40k or 10% ACV, whichever is greater.